Privacy Policy

1. Introduction

Welcome to Nayms.



Nayms (“us”, “we”, or “our”) operates https://nayms.io (hereinafter referred to as “ Service”).

Our Privacy Policy governs your visit to https://nayms.io, and explains how we collect, safeguard and disclose information that results from your use of our Service.

We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).

We are incorporated as follows:

Nayms Limited is registered in the United Kingdom, registration number 11882935, registered address Arquen House, 4-6 Spicer Street, St. Albans, Hertfordshire, England, AL3 4PQ.

NAYMS Ecosystems Limited is incorporated in Bermuda, registration Number: 55347, registered address Crawford House, 50 Cedar Avenue, Hamilton, HM11 Bermuda.

2. Definition

SERVICE means any services offered through or associated with the https://nayms.io website and the https://app.nayms.io website, operated by Nayms Limited.

PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).

COOKIES are small files stored on your device (computer or mobile device).

DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.

DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

DATA SUBJECT is any living individual who is the subject of Personal Data.

THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

3. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

4. Types of Data Collected

Personal Data

The types of information we collect depends upon which features of our Service you use, and how you use them. The types of data we collect directly from you may include, but is not limited to:

  • Email address
  • First, middle and last name
  • Date of birth
  • Legal address
  • Telephone number
  • Proof of identity documents (e.g. Passport, driver license, national ID document)
  • Proof of address documents (e.g. Utility or telephone bill, bank statement, other government-issued document)
  • Any email requests or questions that you submit to us

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies: We use Session Cookies to operate our Service.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: We use Security Cookies for security purposes.
  • Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

5. How your data is used

Most of the personal information we process is provided to us directly by you for one of the following purposes:

  • To create and manage your account, and provide the Service
  • To carry out ‘Know Your Customer’ (KYC) and ‘Know Your Business’ (KYB) due diligence
  • To respond to your inquiries and provide customer support
  • To carry out product and marketing analysis and send you communications when we have your permission, or when permitted by law
  • To aggregate your Personal Information for analytics purposes
  • To operate, evaluate and improve our Service (including by developing new products and services, tracking performance of our Service, debugging our Service, and facilitating the use of our Service)

We may share this information with sub-processors in order to effectively provide our Service to you.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are as follows:

  • We have a legal obligation, in order to comply with anti-money laundering laws.
  • We have a legitimate interest, in order to provide our users with our Service.

6. How we store your data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

7. Transfer of data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Nayms Limited will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

8. Disclosure of data

We may disclose personal information that we collect, or you provide:

  • Disclosure for Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
  • Business Transaction: If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.
  • Other cases. We may disclose your information also:
    • To our subsidiaries and affiliates;
    • To contractors, service providers, and other third parties we use to support our business;
    • To fulfill the purpose for which you provide it;
    • For the purpose of including your company’s logo on our website;
    • For any other purpose disclosed by us when you provide the information;
    • With your consent in any other cases;
    • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

9. Your data protection rights

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR, and including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at security@nayms.io if you wish to make a request.

Your right to complain - If you have any concerns about our use of your personal information, you can make a complaint to us at security@nayms.io

You can also complain to your local supervisory authority if you are unhappy with how we have used your data.

10. Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.